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course | Competency Based Interviewing Skills

Advance your career with Competency Based Interviewing Skills. Hands‑on learning in Dubai covering competency based interviewing skills and more. Enroll today.

HRM-2206 | Competency Based Interviewing Skills

Course Sector : HR Strategy and Training

Duration
Date from
Date to Course Venue Course fees Book a course
3 Days21/09/202623/09/2026London$3,950 Book now
3 Days07/12/202609/12/2026Abu Dhabi$3,250 Book now
3 Days10/01/202712/01/2027Doha$3,250 Book now
3 Days10/05/202712/05/2027Dubai$3,250 Book now

Course Introduction

Often, qualifications and even work experience are not enough to accurately determine skill level. Competency-based interviews play a significant role in this. Competency-based interviews test whether a candidate has the precise knowledge, skills, or values that are necessary to be effective in the role that you are recruiting for. Competency-based interviewing can help organizations to avoid this inefficiency by focusing effort on the early stages of recruitment. This training course is designed to provide participants with the knowledge and skills in order to be able to conduct competence assessments.


Course objective

  • Gain a comprehensive understanding of the definition of competence and competence assessment.
  • Identify the types of competence and the difference between Subjective and Objective assessments
  • Learn how competence is measured. 
  • Know various methods of competence assessment. 
  • Understand how competence assessments should be carried out.
  • Know why competence assessment should be verified.

Course audience

  • Executive Secretaries
  • Executive Personal Secretaries
  • Personal Secretaries
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Administration Managers
  • Management Secretaries
  • Senior Assistants
  • Staffing Coordinator
  • HR Assistant
  • HR Generalist
  • Personnel Manager
  • HR Director
  • Regional managers 
  • Career counsellor
  • Entrepreneurs

Course Outline | Day 01

Positioning of competency-based interviewing
 

  • Definition of competency
  • What is competency assessment, and why is it important?
  • Types of competencies, competency frameworks, and how they benefit the organisation and its people
  • Subjective vs. Objective Assessment 

Course Outline | Day 02

Introduction to Competency-Based Interviewing (CBI)
 

  • An overview of the recruitment and selection process
  • Why interview, and what are the types of interview?
  • Who is the best candidate, and how do we select them? 
  • Understanding competencies and behaviour 
  • The importance of competencies in predicting behaviour 

Course Outline | Day 03

Competence Systems
 

  • Awareness, Knowledge, Skills, and Mastery
  • Competency Assessment
  • Planning Assessments 
  • Evidence of Competence
  • Methods of Assessment
  • Measuring Competence
  • Recording Assessments
  • Appealing Assessment results 
  • Verification of Assessments 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Competency-based interviewing is an interview technique that assesses whether a candidate has the skills, knowledge, and behaviors needed for a role by asking them to describe how they handled specific situations in the past. Employers often use the STAR method (Situation, Task, Action, Result) to evaluate responses.
The 5 C's commonly associated with effective interviewing are:Communication – Express ideas clearly and listen actively.Confidence – Demonstrate professionalism and self-assurance.Competence – Show relevant knowledge, skills, and experience.Credibility – Be honest, consistent, and trustworthy.Connection – Build rapport with the interviewer
To succeed in a competency-based interview:Review the job description and identify key competencies.Prepare real examples from your experience.Structure your answers using the STAR method:Situation – Describe the context.Task – Explain your responsibility.Action – Describe what you did.Result – Share the outcome and what you learned.Quantify your achievements whenever possible.Be specific, concise, and focus on your personal contribution.
ive essential interview skills are:Active ListeningEffective CommunicationProblem-SolvingCritical Thinking and EvaluationRapport BuildingThese skills help interviewers assess candidates effectively and enable candidates to present their qualifications confidently.
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