عربى

UAE, Abu Dhabi

info@boostorg.com

+971 50 412 3294

Our blogs

Request in house Course

course | ILM Endorsed Key Managerial Skills for New Managers and Supervisors

ILM Endorsed Key Managerial Skills for New Managers and Supervisors course designed for professionals in Abu Dhabi. Learn, apply, and get certified in ilm

MGLD-1421 | ILM Endorsed Key Managerial Skills for New Managers and Supervisors

Course Sector : Internationally Certified Training Programs

Course dates

Download brochure Icon

Duration	Date from	Date to	Course Venue	Course fees	Book a course
3 Days	02/11/2026	04/11/2026	Dubai	$3,250	Book now
3 Days	10/01/2027	12/01/2027	Riyadh	$3,250	Book now
3 Days	02/05/2027	04/05/2027	Manama	$3,250	Book now
3 Days	30/08/2027	01/09/2027	Abu Dhabi	$3,250	Book now

Course Introduction

Being a manager is a tough job, but being a great one is even tougher Just consider the array of knowledge and skills it takes to deal with a variety of people, tasks and business needs The key to becoming a great leader is to remember that the skills that got you ‘ won’t get you ‘ You need to ensure you have good management skills under your belt, but management and leadership skills for new managers and supervisors are quite different to the skills that are required by already established leaders

This training course is designed to provide participants with the key concepts and techniques that new managers can use to effectively manage their team. This course covers topics such as responsibilities of new managers, situational leadership and its application to team leadership, delegation and motivation techniques, time and stress management, and problem-solving techniques.

Course objective

Gain a comprehensive understanding of the differences between coaching, counselling, and mentoring.
Analyse and recognize own coaching styles and how to apply them in coaching engagements
Learn when to apply coaching in a workplace setting
Identify the benefits of coaching and why sometimes coaching fails
Acquire the skills, characteristics, and qualifications of the ideal coach
Upscale communication skills to enhance the effectiveness and the quality of coaching sessions
Learn and apply a variety of coaching strategies, tools, and techniques
Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace.

Course audience

Managers and Team Leaders
Supervisors
HR Professionals
Learning and Development Specialists
Organizational Development Practitioners
Coaches and Aspiring Coaches
Mentors and Aspiring Mentors
Professionals involved in employee performance improvement
Individuals responsible for fostering workplace development and engagement
Leaders seeking to enhance their coaching and mentoring skills

Course Outline | 01 Day One

Introduction and definitions

What is coaching?
Types of coaching
Counseling-Coaching-Mentoring – A Continuum
Coaching, Counseling, Mentoring – Bridging Gaps
Formal and Informal Coaching
Bossing vs. coaching
Importance of coaching
Competencies and the personality iceberg
Behavioral vs. performance indicators

Applications, benefits, and challenges of coaching

Applications of coaching in the workplace
The benefit of coaching
Why does coaching fail?
Operational and organizational barriers
Why do managers not coach?
Coaching mistakes to avoid

Course Outline | 02 Day Two

Coaching styles and skills

Characteristics of an ideal coach
How a good coach is described
7 masterful coaching personality traits
Myths and realities
Coaching styles: What kind of coach are you?
Seven communication principles for coaching
Gather good information with EARS
Good habits of effective listeners

Coaching sessions, strategies, and approaches

Elements of a good coaching session
Pre-coaching checklist
Coaching strategies and approaches
Five steps of coaching
Coaching models: TGROW and SURE
SWOT analysis in Coaching
The coaching wheel – selected managerial competencies
BEST – Preview and review coaching
Asking the right questions in coaching
Coaching approaches for different behavioral styles (DiSC)
Arranging the room for coaching
Running the coaching session

Course Outline | 03 Day Three

Mentoring

What is mentoring?
Origin of the word
The historical mentor and modern-day definitions
Myth about mentoring
Corporate mentoring
Characteristics of mentoring
The mentoring impact
Practical applications
Informal vs. formal mentoring
Why mentoring and whom to mentor?
Benefits of mentoring
Role and attributes of a mentor
Mentoring relationships and life-cycle
Mentoring meeting and agenda
10 commandments of mentoring

Course Certificates

BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

Request a Quote

Open Training Calendar

Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.

Our whats app