course | Creative Problem Solving and Decision Making
Advance your career with Creative Problem Solving and Decision Making. Hands‑on learning in Abu Dhabi covering creative problem solving decision making and
MGLD-1405 | Creative Problem Solving and Decision Making
Course Sector : Management And Leadership
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 24/08/2026 | 26/08/2026 | Dubai | $3,250 | Book now |
| 3 Days | 02/11/2026 | 04/11/2026 | Abu Dhabi | $3,250 | Book now |
| 3 Days | 11/01/2027 | 13/01/2027 | London | $3,950 | Book now |
| 3 Days | 02/05/2027 | 04/05/2027 | Cairo | $3,250 | Book now |
Course Introduction
Problem solving & decision making are fixtures in life… You must be able to solve problems and make decisions to survive and to thrive; in business as in life.
This training provides advanced practical problem-solving techniques and structured creative thinking tools. This will help participants to solve work problems and make decisions to bring value to the company and customers. It will also help participants to generate creative solutions to problems and select practical solutions for implementation.
Participants will learn how to confront challenges from a different perspective and will work towards unleashing the creative brain in order to solve complex problems.
Course objective
- Apply logical and creative approaches to solving problems and making decisions
- Apply tools for identifying causes and generating solutions
- Recognize and predict personal barriers and identify solutions to overcome these
- Explain the importance of creativity when faced with challenges that require a different way of thinking
- Apply lean and lateral thinking to solve problems
- Apply models and theories to identify root causes of problems
Course audience
- Managers and team leaders need to make quick decisions and solve problems efficiently.
- Executives and senior managers looking to enhance strategic thinking and decision-making skills.
- Those responsible for conflict resolution, team management, and organizational development.
- Individuals starting new businesses need to navigate complex challenges and make crucial decisions.
- Owners of small to medium enterprises (SMEs) who need to optimize operations and solve business-related problems creatively.
- All professionals need to develop their problem-solving and decision-making skills.
Course Outline | 01 Day One
The Psychology of Problem Solving and Decision Making
- Introduction: Why study problem solving and decision making
- A synopsis of psychological thought
- Values, Problem Solving, and Bias in Decision Making
- Psychological Type and Lateral Thinking for Problem Solving
- Psychometric assessment of your problem-solving preferences
- Using a team approach to encourage structured and lateral thinking
Problem solving, the cognitive process, and whole-brain thinking
- Problem solving: the highest order cognitive process
- Split-brain theory to make informed and balanced decisions
- Developing openness to new ideas in making decisions
- The model of creative problem solving
- Lessons in facing the unexpected events
- Decision Making and the Management of Change
Course Outline | 02 Day Two
Creating Continuous Improvement in the Workplace
- Encouraging creative problem solving for continuous improvement
- Appreciative Enquiry and a focus on positive dialogues
- Solution focus methodology: a radical transformational approach to solving problems
- Diagnostic tools for organizational improvement
- The Disney Creative Thinking Strategy
- Using techniques to innovate and improve process and product
Building Creative Capability in Self and Removing Mental
- ‘How creative am I’? - Challenging self-imposed assumptions
- Thinking outside the box and ‘Imagineering’: current examples from technology
- ‘Curiosity’: using the multiple intelligences of Leonardo da Vinci
- A model for organizational innovation
What is Decision Making?
- The nature of decisions and types of decisions companies make
- Sequence of decision-making process
- Techniques of how to choose the right Decision
Course Outline | 03 Day Three
Human Information Processing and Decision Traps
- How stereotypes can bias your decisions
- The Factors Influencing Decision-Making
- The implications of deciding in groups
- The benefits and potential pitfalls of group decision making
Creativity in Decision Making
- Ways to prevent assumptions from blocking creativity in each stage of problem solving
- Cognitive processes: the act of creativity
- Techniques for effective brainstorming
Analyze the Impact of Your Actions
- Approach a Decision through “Six Thinking Hats”
- Visualize your decision-making process
- Analyze your options in a logical sequence
- PMI Approach
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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