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course | Managing Multigeneration Teams

Advance your career with Managing Multigeneration Teams. Hands‑on learning in Dubai covering managing multigeneration teams and more. Enroll today.

MGLD-240 | Managing Multigeneration Teams

Course Sector : Management And Leadership

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days19/10/202623/10/2026Abu Dhabi$4,250 Book now
5 Days05/04/202709/04/2027London$4,950 Book now
5 Days24/05/202728/05/2027Dubai$4,250 Book now
5 Days19/07/202723/07/2027Dubai$4,250 Book now

Course Introduction

A recent study by Ernst & Young identified that 75% of managers reported managing multi-generational teams as a challenge. To be a successful and effective leader, you will need to know how to quickly engage and capitalize on your multi-generational team and keep them motivated.


This training course is designed to help participants discover how they can develop, enhance, communicate, and coach a team from diverse generations and reinforce their strengths to achieve better results. 


Course objective

  • Gain a comprehensive understanding of how leaders and managers can manage a multigenerational team.
  • Communicate more effectively and overcome the work ethic differences between the generations
  • Discover and reinforce the similarities between generations
  • Establish multigenerational work teams that get the job done by managing multigenerational workforce training
  • Enhance department and organizational productivity by managing multigenerational workforce training 
  • Train different generations more successfully in managing a multigenerational workforce training 

Course audience

  • Managers and Team Leaders.
  • Aspiring Leaders.
  • Human Resources Professionals.
  • Project Managers.
  • Executives and Senior Leaders.
  • Entrepreneurs and Business Owners.
  • Anyone Interested in Team Dynamics.

Course Outline | 01 Day One

Enhance Interpersonal Management Skills 
 

  • Establish the foundation of trust and confidence with multigenerational employees 
  • Recognize the importance of how management styles influence different generations 
  • Work more successfully with Traditionalists, Baby Boomers, Gen Xers & Millennials 
  • Deal more effectively with different generations, people, and personalities
  • Improve how we communicate with multigenerational employees
  • Develop an action plan to improve multigenerational management and communication styles
  • Apply common-sense motivating principles to multigenerational employees 

Course Outline | 02 Day Two

Handling Difficult Multi-Generational Workplace Situations 
 

  • Reward and recognize the different generational employees
  • Understand what management styles can lead to conflict with different generations 
  • Work more successfully with difficult people and personalities 
  • Recognize the potential liabilities of the different generations 
  • Overcome the work ethic differences between the generations
  • Develop multigenerational collaboration
  • Manage employees who are older or have more seniority than the manager 

Course Outline | 03 Day Three

Build Solid Multi-Generational Teams (Part 1)
 

  • Help multigenerational employees understand each other & work together more effectively 
  • Create more effective multigenerational teams
  • Develop and set clear goals and expectations that get met 
  • Increase communication/coordination between multigenerational employees 
  • Increase multigenerational employees’ accountability and responsibility 

Course Outline | 04 Day Four

Build Solid Multi-Generational Teams (Part 2)
 

  • Develop more effective communication skills 
  • Improve our listening skills
  • Become a more effective change agent and catalyst for multigenerational change
  • Introduce and implement successful change more effectively
  • Overcome multigenerational resistance to change 

Course Outline | 05 Day Five

Get the Most Out of Multi-Generational Teams
 

  • Develop and set SMART goals for multigenerational employee performance 
  • Use feedback to change behavior and performance 
  • Develop a 5-step coaching process to improve multigenerational performance
  • Make performance evaluations more effective in improving employee performance
  • Use a 5-step counseling process to turn multigenerational employees around 
  • Develop a Performance Improvement Plan – PIP – that really works 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Foster open communication, encourage knowledge sharing, adapt leadership styles, and create an inclusive culture that values the strengths of every generation.
Promote mutual respect, offer flexible work practices, tailor communication methods, and leverage each generation's unique skills to improve collaboration.
Provide regular feedback, career development opportunities, meaningful work, flexibility, and recognition to keep Millennials engaged and motivated.
The four main workplace generations are Baby Boomers, Generation X, Millennials (Generation Y), and Generation Z, each with different work styles and expectations.
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