course | The Certified Master Negotiator
Certified Master Negotiator course to develop negotiation skills, conflict resolution, persuasion, deal making, and strategic negotiation techniques.
PERDEV-1255 | The Certified Master Negotiator
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 4 Days | 04/01/2027 | 07/01/2027 | Dubai | $4,250 | Book now |
| 4 Days | 05/04/2027 | 08/04/2027 | Texas | $5,950 | Book now |
| 4 Days | 09/05/2027 | 12/05/2027 | Riyadh | $4,250 | Book now |
| 4 Days | 06/09/2027 | 09/09/2027 | Abu Dhabi | $4,250 | Book now |
Course Introduction
The Certified Master Negotiator Training Course is designed for professionals who want to develop advanced negotiation skills and achieve successful outcomes in complex business environments. Effective negotiation is a critical skill in leadership, sales, procurement, and conflict resolution, helping individuals reach mutually beneficial agreements.
This course focuses on key areas such as strategic negotiation, persuasion techniques, conflict resolution, and deal making, enabling participants to handle negotiations with confidence and professionalism. Learners will explore different negotiation styles, communication strategies, and psychological techniques that influence decision-making and outcomes.
Participants will also gain practical experience in stakeholder management, bargaining strategies, and win-win negotiation approaches, which are essential for building long-term business relationships. The training emphasizes real-world scenarios to help professionals manage high-pressure negotiations and achieve favorable results.
In addition, the course covers advanced communication skills, emotional intelligence, and negotiation planning, ensuring participants can prepare effectively and respond strategically during negotiations. These competencies are essential for improving performance in competitive business environments.
This program is ideal for managers, sales professionals, procurement specialists, business leaders, and entrepreneurs who want to enhance their negotiation capabilities and drive better business results
Course objective
- Gain a comprehensive understanding and be able to examine personal negotiating strengths and weaknesses, and those of the other side, to optimize negotiation outcomes.
- Learn and utilize a variety of skills necessary to conduct successful negotiations
- Recognize the areas of weakness in understanding to prepare a good negotiation plan.
- Familiarize oneself and master the process of sales negotiation to achieve long-lasting and mutually profitable agreements on a timely basis.
- Apply the concessions management process with minimum loss while preserving a good relationship with the counterparty.
Course audience
Course Outline | 01 Day One
Exploring the World of Negotiation
- The many faces of a negotiation
- Some negotiation philosophies
- The urge to be a good negotiator
- Persuasion versus negotiation
- Self-assessment: The “Negotiating Style Profile”
Setting the Stage: Pre-negotiation Preparation
- Understanding your own personal strengths and weaknesses
- Developing your emotional intelligence
- Characteristics of a good negotiator
- The five stages of the negotiation process
- Barriers to effective negotiation
- Team negotiation: when to use a team
- Exercise: How to negotiate effectively (work template)
Course Outline | 02 Day Two
Mastering commercial negotiation
- Selling versus negotiating
- The 7 milestones of the sales process
- Identifying the different buyers' roles
- The "Buyer's Decision Process
- Strategies for the phases of the buyer's decision process
- Strategies for the "Recognition of Needs" phase
- Strategies for the "Evaluation of Options" phase
- Strategies for the "Resolution of Concerns" phase
- The SPIN selling model
- Situation questions
- Problem/Opportunity questions
- Implication questions
- Need-payoff questions
- Simulation game: the "war room."
Course Outline | 03 Day Three
Negotiation Tools for Success
- Creativity and problem-solving techniques
- The importance of creativity in negotiation
- Creativity tools
- Creativity: self-assessment instrument
- Decision-making techniques
- Communication skills:
- Active listening skills
- The outcomes of asking questions
- The art of asking questions
- Conflict management styles
- Workshop: Breaking the negotiation impasse using creativity
Course Outline | 04 Day Four
Concession Management, Tactics and Counter-measures
- Different levels of negotiation rules
- Preparing “The Envelope of Negotiation”
- Mastering the “Rule of Halves”
- Setting a concession-making timeline
- Sorting negotiable issues and creating alternatives
- The most common negotiating mistakes
- Advanced negotiation tactics
- Simulation game: one-to-one negotiation using a grade point average
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
🔗 Quick Links
Sister Companies to Boost Consulting and Training
most trending
And Recommended Training Courses
We believe in progress for everyone.
We helped more than 10,000 clients over 20 countries on 4 continents in boosting their knowledge, skills, and careers.
Boost Training And Consulting All Copyrights Reserved 2026