course | Developing Effective Interpersonal & Communication Skills
Advance your career with Developing Effective Interpersonal & Communication Skills. Hands‑on learning in GCC covering developing effective interpersonal
PERDEV-181 | Developing Effective Interpersonal & Communication Skills
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 07/09/2026 | 09/09/2026 | Amsterdam | $3,950 | Book now |
| 3 Days | 23/11/2026 | 25/11/2026 | Dubai | $3,250 | Book now |
| 3 Days | 15/03/2027 | 17/03/2027 | Abu Dhabi | $3,250 | Book now |
| 3 Days | 25/04/2027 | 27/04/2027 | Riyadh | $3,250 | Book now |
Course Introduction
Surveys conducted both overseas and in the Gulf region have shown that managers spend on average about 75% of their time in one-to-one verbal communication, i.e., face-to-face, or on the telephone.
Therefore, effective interpersonal skills are essential tools for today's modern mana manager. In the multicultural work environments of the Gulf, good interpersonal skills and cultural sensitivity are essential elements for successful managers and highly productive employees. It is only now that many organizations are realizing that 'people are their greatest asset'. Being able to deal effectively with people from different cultures and backgrounds is vital for success in today's competitive global business environment.
Course objective
- Increased self-awareness of different behavioural styles
- Understanding how to adapt your style to interact effectively with others
- An understanding of communication errors and how to prevent them
- The ability to develop positive interpersonal relationships through effective
Course audience
- Team Leaders and Managers
- Human Resources Professionals
- Customer Service Representatives
- Sales Professionals
- Project Managers
- Training and Development Specialists
- Consultants
- Educators and Trainers
- Health and Social Care Professionals
- Anyone Interested in Personal Development
Course Outline | 01 Day One
What Is Effective Communication?
Factors Affecting Communication
- How Messages Flow
- Barriers To Communication & How To Overcome Them
The Dynamics of Face-To-Face Communication
- Body Language - 'The Hidden Communicator'
- Tone Of Voice
- The Power of Language In Communication
Ensuring Effective Two-Way Communication
- Developing Good Listening Skills
- Asking The Right Questions
- Transmitting Your Message Accurately
Cultural Diversity
- The Effectiveness of Good Written Communication
Course Outline | 02 Day Two
Understanding Different Perspectives & Viewpoints
Communication Styles & The Appropriate Use Of Them
- The Differences Between Aggressive, Assertive, & Passive Behaviour
- Assertiveness Techniques
Behaviour Style Analysis: Amiable, Expressive, Analyst, Driver
- Knowing Your Style
- Understanding Others' Styles
- Adapting Styles To Interact Better With Others
Building The Best Relationships By Making Use Of Powerful Communication
Techniques.
The Johari Window
- Know Yourself
- Know How To Build Relationships With Others
- Use Feedback Techniques To Develop Better Relationships
Course Outline | 03 Day Three
Use Of Emotions As A Source Of Valuable Information: Effectively Communicating Under Pressure & When The Stakes Are High
Effectively Managing Conflict In The Workplace Teamwork
- Being A Team Player - The Impact Of Your Interpersonal Relationships
- The Stages Of Group Development
- Good Communication And Effective Teamwork
- Ways To Build Trust
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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