course | Behavioural Skills for Security Supervisors
Boost your profile through Behavioural Skills for Security Supervisors. Expert trainers, practical exercises, and recognized certification in Abu Dhabi.
PERDEV-1909 | Behavioural Skills for Security Supervisors
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 28/09/2026 | 02/10/2026 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 28/12/2026 | 01/01/2027 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 01/02/2027 | 05/02/2027 | Dubai | $4,250 | Book now |
| 5 Days | 14/06/2027 | 18/06/2027 | Zurich | $5,950 | Book now |
Course Introduction
This 5-day course focuses on the behavioural skills that security supervisors need to lead effectively, maintain a positive work environment, and manage high-stress situations. Through interactive sessions, practical exercises, and real-world scenarios, participants will develop core skills in communication, emotional intelligence, conflict resolution, decision-making, and team management. This course will equip security supervisors with the tools to build trust, handle challenging situations, and motivate their teams in a demanding environment.
Course objective
- Demonstrate effective communication skills tailored to security supervision.
- Apply emotional intelligence to manage their own reactions and understand team dynamics.
- Resolve conflicts professionally and maintain a calm demeanour in challenging situations.
- Make sound, ethical decisions under pressure.
- Motivate and engage team members, fostering a culture of respect and reliability.
Course audience
- Security supervisors, team leaders, and aspiring supervisors
- Security professionals in leadership roles need enhanced behavioral skills
- Individuals responsible for overseeing security teams in various sectors
Course Outline | DAY 01
Effective Communication Skills for Security Supervisors
Session 1: The Importance of Clear Communication in Security
- Understanding the role of effective communication in supervisory success.
Session 2: Active Listening and Assertiveness
- Techniques for listening actively and delivering clear, respectful directives.
Session 3: Adapting Communication to Different Personalities
- Adapting styles for effective interaction with diverse team members.
Course Outline | Day 02
Emotional Intelligence and Self-Management
Session 1: Introduction to Emotional Intelligence (EQ) for Supervisors
- Overview of EQ and its importance in security supervision.
Session 2: Self-Awareness and Self-Regulation
- Identifying one’s own emotions and managing responses in high-stress situations.
Session 3: Empathy and Building Positive Relationships
- Using empathy to understand and respond to team members’ needs.
Course Outline | Day 03
Conflict Resolution and Maintaining Composure
Session 1: Understanding Conflict Dynamics
- Types of conflict and recognizing early signs within the team.
Session 2: Techniques for De-Escalation and Composure
- Strategies to remain calm and manage difficult situations.
Session 3: Professional and Respectful Resolution
- Approaches to resolving conflict fairly and maintaining respect.
Course Outline | Day 04
Decision-Making and Ethical Leadership
Session 1: Effective Decision-Making Under Pressure
- Key principles for making quick and sound decisions.
Session 2: Ethical Considerations in Security Supervision
- Understanding and applying ethics in challenging situations.
Session 3: Accountability and Leading by Example
- Emphasizing responsibility and integrity as a security supervisor.
Course Outline | Day 05
Team Motivation, Trust, and Engagement
Session 1: Building Trust and Reliability in Security Teams
- Developing trust through consistent, fair, and transparent actions.
Session 2: Motivating and Recognizing Team Efforts
- Techniques for encouraging and acknowledging positive performance.
Session 3: Coaching and Supporting Team Development
- Methods for providing constructive feedback and fostering growth.
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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