course | Business Communication Skills - Entry to Mid
Join the Communication &... course taught in English
PERDEV-2886 | Business Communication Skills - Entry to Mid
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 26/10/2026 | 30/10/2026 | Vienna | $4,950 | Book now |
| 5 Days | 01/02/2027 | 05/02/2027 | Dubai | $4,250 | Book now |
| 5 Days | 23/05/2027 | 27/05/2027 | Dammam | $4,250 | Book now |
| 5 Days | 12/07/2027 | 16/07/2027 | Online | $2,150 | Book now |
Course Introduction
Effective business communication is a critical skill for professional success in today’s workplace. Clear, confident, and structured communication enhances collaboration, improves productivity, and strengthens relationships with colleagues, managers, and clients.
Developed by Boost, this course is designed to build strong business communication capabilities for entry- to mid-level professionals. It focuses on practical communication skills used in everyday work situations, including verbal communication, written messages, meetings, presentations, and professional interactions.
Through interactive discussions, practical exercises, and real workplace scenarios, Boost’s Business Communication Skills – Entry to Mid-course enables participants to communicate with clarity, professionalism, and confidence across different business contexts.
Course objective
- Understand the fundamentals of effective business communication
- Communicate clearly and professionally in workplace interactions
- Apply appropriate communication styles for different situations
- Improve listening, questioning, and feedback skills
- Communicate confidently in meetings and presentations
- Reduce misunderstandings and improve workplace collaboration
Course audience
- Entry-level and mid-level professionals
- Administrative and support staff
- Team members and junior supervisors
- Employees who interact with internal or external stakeholders
- Professionals seeking to improve workplace communication skills
Course Outline | DAY 01
Foundations of Business Communication
Module 1: Understanding Business Communication
- What business communication is and why it matters
- Common communication challenges in the workplace
- The role of communication in professional success
Module 2: Communication Styles and Professional Behavior
- Different communication styles
- Adapting communication to workplace situations
- Professional tone, clarity, and etiquette
Course Outline | Day 02
Verbal Communication and Active Listening
Module 3: Verbal Communication Skills
- Clear and confident verbal expression
- Choosing appropriate language and tone
- Communicating ideas effectively
Module 4: Active Listening and Questioning
- Listening for understanding, not response
- Asking effective questions
- Avoiding assumptions and miscommunication
Course Outline | Day 03
Written Business Communication
Module 5: Business Writing Basics
- Writing clear and concise workplace messages
- Structuring emails and internal communication
- Common writing mistakes and how to avoid them
Module 6: Professional Email and Message Management
- Email etiquette and best practices
- Writing effective subject lines and calls to action
- Managing tone in written communication
Course Outline | Day 04
Communication in Meetings and Presentations
Module 7: Effective Communication in Meetings
- Preparing for meetings
- Expressing ideas clearly and confidently
- Participating professionally in discussions
Module 8: Presentation and Speaking Skills
- Structuring short business presentations
- Using voice and body language effectively
- Managing nervousness and building confidence
Course Outline | Day 05
Workplace Communication Challenges and Improvement
Module 9: Managing Difficult Conversations
- Giving and receiving feedback
- Handling disagreements professionally
- Communicating under pressure
Module 10: Building a Personal Communication Improvement Plan
- Identifying individual communication strengths and gaps
- Applying course learning to daily work situations
- Creating a simple action plan for continuous improvement
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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