course | Communication and Interpersonal Skills
Join the Communication a... course taught in English
PERDEV-2888 | Communication and Interpersonal Skills
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 26/10/2026 | 30/10/2026 | London | $4,950 | Book now |
| 5 Days | 01/02/2027 | 05/02/2027 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 03/05/2027 | 07/05/2027 | Dubai | $4,250 | Book now |
| 5 Days | 12/07/2027 | 16/07/2027 | Online | $2,150 | Book now |
Course Introduction
Effective communication and strong interpersonal skills are essential for building positive workplace relationships, enhancing teamwork, and improving overall performance. How professionals communicate, listen, and interact with others directly affects collaboration, trust, and productivity.
Developed by Boost, this course is designed to strengthen both communication and interpersonal capabilities for professionals at the entry to mid-level. The program focuses on self-awareness, communication styles, emotional intelligence, and practical interaction skills needed to work effectively with colleagues, managers, and stakeholders.
Through interactive activities, real workplace scenarios, and guided practice, Boost’s Communication and Interpersonal Skills course helps participants communicate with clarity, empathy, and confidence while building constructive professional relationships.
Course objective
- Understand the fundamentals of effective communication and interpersonal interaction
- Communicate clearly and confidently in professional settings
- Improve listening, empathy, and relationship-building skills
- Adapt communication styles to different personalities and situations
- Manage workplace interactions professionally and respectfully
- Strengthening teamwork and collaboration through effective communication
Course audience
- Entry-level and mid-level professionals
- Team members and junior supervisors
- Administrative and support staff
- Employees working in collaborative or customer-facing roles
- Professionals seeking to improve workplace communication and relationships
Course Outline | DAY 01
Foundations of Communication and Interpersonal Skills
Module 1: Understanding Communication
- What communication is and why it matters in the workplace
- Elements of the communication process
- Common communication barriers and how to overcome them
Module 2: Self-Awareness and Communication Styles
- Understanding personal communication styles
- Strengths and challenges of different styles
- Adapting communication to workplace contexts
Course Outline | Day 02
Listening, Empathy, and Understanding Others
Module 3: Active Listening Skills
- Listening for understanding
- Asking effective questions
- Avoiding assumptions and misinterpretation
Module 4: Empathy and Emotional Awareness
- Understanding emotions in workplace interactions
- Showing empathy professionally
- Managing emotional reactions
Course Outline | Day 03
Interpersonal Skills and Relationship Building
Module 5: Building Positive Workplace Relationships
- Trust and credibility in professional interactions
- Respectful communication and cooperation
- Managing differences constructively
Module 6: Team Communication and Collaboration
- Communicating within teams
- Sharing ideas and giving input effectively
- Supporting teamwork and cooperation
Course Outline | Day 04
Managing Workplace Interactions and Challenges
Module 7: Giving and Receiving Feedback
- Providing constructive feedback
- Receiving feedback professionally
- Using feedback for improvement
Module 8: Handling Difficult Conversations
- Managing disagreements and misunderstandings
- Communicating assertively, not aggressively
- Maintaining professionalism under pressure
Course Outline | Day 05
Improving Communication Effectiveness
Module 9: Communication in Diverse Work Environments
- Communicating with different personalities and backgrounds
- Cultural awareness in workplace interactions
- Inclusive communication practices
Module 10: Personal Interpersonal Development Plan
- Identifying communication strengths and improvement areas
- Applying course skills to daily work situations
- Creating a practical action plan for continuous improvement
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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