course | Netiquette: The Art of Internet Communication
Netiquette: The Art of Internet Communication course designed for professionals in Dubai. Learn, apply, and get certified in netiquette art internet
PERDEV-524 | Netiquette: The Art of Internet Communication
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 14/09/2026 | 16/09/2026 | Madrid | $3,950 | Book now |
| 3 Days | 21/12/2026 | 23/12/2026 | Dubai | $3,250 | Book now |
| 3 Days | 14/03/2027 | 16/03/2027 | Doha | $3,250 | Book now |
| 3 Days | 05/07/2027 | 07/07/2027 | Dubai | $3,250 | Book now |
Course Introduction
The digital world has transformed how we communicate, enabling instant connections across vast distances. While this has brought immense opportunities, it also presents challenges in maintaining professional, respectful, and clear online communication.
This course delves into the concept of netiquette—the social norms and acceptable behaviours for internet communication—and equips participants with practical skills for maintaining professionalism in their digital interactions.
Course objective
- Understand the principles of netiquette and its growing importance in today’s digital age.
- Recognize common challenges in online communication.
- Apply the core rules of netiquette for email and other online platforms.
- Avoid common mistakes in digital communication to maintain professionalism.
Course audience
- Business professionals who engage in email and online communication regularly.
- Customer service representatives manage online customer interactions.
- Team leaders and HR professionals overseeing remote or hybrid teams.
- Marketing and PR professionals focus on online brand reputation.
- Executives and managers who manage digital communications in leadership roles.
Course Outline | Day 01
Introduction to Netiquette
- What is netiquette?
- Core rules of netiquette are based on Virginia Shea’s framework.
- Importance of respect, empathy, and professionalism online.
- Creating safe and inclusive digital spaces.
Course Outline | Day 02
Effective Email Communication
- Dos and Don'ts of Professional Email Writing.
- Email etiquette and common pitfalls to avoid.
- Structuring clear and concise emails.
- Responding to emails efficiently and politely.
Course Outline | Day 03
Practical Applications and Role-Playing
- Real-world scenarios and case studies.
- Applying netiquette principles in digital communication.
- Handling conflicts and misunderstandings online.
- Tips for maintaining a positive online reputation.
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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