course | Project Stakeholder Management and Communication
Advance your career with Project Stakeholder Management and Communication. Hands‑on learning in Dubai covering stakeholder communication and more. Enroll today.
PMCM-726 | Project Stakeholder Management and Communication
Course Sector : Project & Contract Management
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 26/10/2026 | 30/10/2026 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 29/11/2026 | 03/12/2026 | Online | $2,150 | Book now |
| 5 Days | 10/01/2027 | 14/01/2027 | Riyadh | $4,250 | Book now |
| 5 Days | 28/06/2027 | 02/07/2027 | Dubai | $4,250 | Book now |
| 5 Days | 19/07/2027 | 23/07/2027 | Los Angeles | $5,950 | Book now |
| 5 Days | 15/08/2027 | 19/08/2027 | Riyadh | $4,250 | Book now |
Course Introduction
Building and maintaining strong stakeholder relationships is key to organizational success. Engaging stakeholders effectively requires a unique skill set, strategic thinking, and the ability to adapt to different perspectives.
This course equips you with practical tools and techniques to identify, analyze, and manage stakeholders while aligning their expectations, needs, and level of influence. You will learn how to:
- Adapt your communication style for different stakeholders
- Resolve conflicts of interest with confidence
- Enhance your emotional intelligence for better relationship management
- Influence key stakeholders and gain their support
- Overcome barriers to project success
Course objective
- Identify your stakeholders after completing this course.
- Create trust by involving stakeholders.
- Engage your stakeholders in proactive change acceptance.
- When stakeholders have questions, issues, or suggestions, listen actively.
- Promote the value of the organisation by working with stakeholders.
- Deal with the conflicting stakeholder requirements.
Course audience
- Managers of projects, programmes, and portfolios.
- Anyone interested in improving and modifying their communication skills with various stakeholders.
- Supervisors, team leaders, managers in the middle to upper levels of management, and project teams.
- Professionals who frequently interact with stakeholders, regardless of job title or industry sector.
Course Outline | Day 01
Stakeholder History
- Management/Engagement of stakeholders
- Who are the stakeholders?
- Stakeholder Identification
- Why is Stakeholder Management necessary?
Communication: An Issue of Viewpoint
- Styles of Communication
- Keeping in touch with projects
- Self-evaluation of leadership
- Emotional intelligence
- Planning Obstacles to Communication
- Using Questions to Communicate on a Project
- Listening
Course Outline | Day 02
Assertiveness
- Describe assertiveness.
- How Can You Be Assertive?
- Taking Action with Assertion
- Saying “NO”
- Breaking Bad News
- Conflict Resolution
Negotiation Identification
- Alternatives such as negotiation
- Preparation for Negotiations
- Win/Win
- Negotiation Techniques Negotiation Advice
Course Outline | Day 03
Identification of Stakeholders
- Identifying Stakeholders
- Determine Stakeholders
- Relationship-Based Identification
- Alternative Methods of Identification
Stakeholder Analysis
- Participant Register
- Classification of Stakeholders
- Participant Map
- Model for Stakeholder Salience
- Participant Culture
Course Outline | Day 04
Stakeholder Participation
- Effectiveness of Stakeholder Engagement
- Plan Engagement Levels for Stakeholders
- Engagement Rules of Stakeholder Engagement
- Plan for Communication with Stakeholders
Strategy for Stakeholder Communication
- Tools for Project Management
- Defining Expectations for Stakeholders
Course Outline | Day 05
Continual Development
- Engaging Stakeholders Continuously
- Managing Difficult Stakeholders
- Maturity of Stakeholder
- Management Compromise
- Why Is Engagement With Stakeholders Important?
- What Issues Exist?
- Instructions for Success
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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