course | Strategic Supply Chain Masterclass

Introduction to Supply Chain
 

• Definition of the term Supply Chain
• History & Evolution of Supply Chain Management
• Supply chain dynamics
• Supply chain planning & forecasting
   

Supply Chain Planning
 

• Forecast Demand in a Supply Chain
• Production Planning Techniques.
   

Sourcing and Procurement
 

• The Procurement Process
• Procurement Strategies
• The Movement of Materials
   

Three Levels of the Supply Chain
 

• Strategic level
• Tactical Level
• Operational Level
   

Production & Operations Management
 

• Models for supply chain decision making
• Decision Phase in Operations
• Management Execution phase in Operations Management
• Overview of Quality Management
   

Supply Chain Inventory Management
 

• Economic Order Quantity Models
• Reorder Point Models
• Multichine Inventory Systems

Dynamic Supply Chain and Logistics Management
 

• Logistics handling
• Logistics Management: Why is it important?
• The most powerful Logistics Strategies
• Goods and Services distribution

 

Transportation Economics
 

• Management Key Decisions
• Types of Mode or Intermodal System
• International Commercial Terms in Transportation and the Liabilities
• International Trade
• Trade Regulations
• Customs clearing & Documentation
• Import and Export
• Documentation in Transportation

Supply Chain Risk Management
 

• Identifying Supply Chain Instabilities and Risks
• Internal supply chain risks
• PESTLE risks
• Inventory and financial risks
• Disruption and security risks
• Procurement and logistics risks
   

Understanding the Risk Spiral, Reducing Supply Chain Risk
 

• Consequences, Outcomes
• Analysing the key drivers of risk
• Improving visibility and reducing variability
• Maintaining velocity, Restoring confidence
• Enabling agility and synchronicity in the supply chain
• Applying Supplier Relationship Management

 

Using Risk Management Tools and Techniques
 

• Risk mitigation matrix and options
• Risk management principles
• The role of Procurement and Supply Chain strategy
• Evaluation and prioritisation of risks
• Developing a risk management culture
• Contingency and risk management planning

Negotiation in Procurement and Supply Chain

 

• Purchasing and the Organisation
• Purchasing and its contribution to the organisation
• The Supply Chain
• The Influence of the External Environment
• Purchasing Organisations
• The Procurement Cycle
• Critical Supply Strategies
   

Supplier Management
 

• Transforming the Supplier Relationship
• Supplier Evaluation Criteria
• Appropriate Supplier Methodologies
• Total Cost Approach
• How to be a Good Customer
• Shrinking the Supplier Base
   

Negotiation Techniques
 

• Avoiding Confrontational Negotiating
• Developing Active Listening Skills
• Negotiating with an Angry Person
• Power Closes that are used on the Buyer
• Understanding the other Negotiator’s Power
• Negotiation Tactics and Countermeasures

Warehouse Management
 

• Key Features of Warehouse Management
• Workflows
• Picking and packing
• Wave processing
• Inventory counting
• Containerisation
• Mobile communication
• Material handling
• Support for cross-docking
• Sales order return management
• Enhanced reservation hierarchy
   

Features of Warehouse Management Systems
 

• Warehouse design
• Inventory tracking
• Receiving and put-away
• Picking and packing goods
• Shipping
• Labour management
• Yard and dock management
• Reporting
   

Benefits of an Advanced Warehouse Management System
 

• Reduced inventory costs
• Reduced labour costs
• Increased storage capacity
• Increased inventory accuracy
• Complete process control
• Advanced functionality
• Operational transparency
• Integrated labour management
   

Common Warehouse Inventory Issues
 

• Inaccurate quantities
• Capacity
• Damage
• Product identification
• Training

Challenges in Warehouse Management
 

• Managing warehouse space and layout
• Communication
• Time management
• Inventory accuracy and tracking
• Customer expectations
• Redundant processes
• Product diversification
• Product picking
• Inaccurate purchase orders
• Handling product damages
• Managing demand fluctuations
• Globalisation