course | Certified Quality Improvement Associate (CQIA)
Looking to excel in certified quality improvement associate cqia? Certified Quality Improvement Associate (CQIA) in GCC offers applied tools, case studies, and
QMO-348 | Certified Quality Improvement Associate (CQIA)
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 19/10/2026 | 23/10/2026 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 10/01/2027 | 14/01/2027 | Riyadh | $4,250 | Book now |
| 5 Days | 03/05/2027 | 07/05/2027 | Dubai | $4,250 | Book now |
| 5 Days | 02/08/2027 | 06/08/2027 | Baku | $4,950 | Book now |
Course Introduction
Defining quality can be a challenge because it means different things to different people. It could mean meeting or exceeding the needs of customers, or it could mean products being free from defects. Perhaps it’s the excellent customer service you receive from an organization or the efficient processes used to provide a product or service. The CQIA certification course learning program introduces quality concepts and tools to employees new to quality and to those with some previous background in quality.
The course is based on ASQ's body of knowledge (BOK) for the Certified Quality Improvement Associate (CQIA) certification exam, and it is an excellent preparation resource. Companies looking to satisfy basic quality training requirements should consider this program as an easy way to train varied audiences. This course outline follows the Certified Quality Improvement Associate (CQIA) body of knowledge (BOK) and explores the history and evolution of quality, quality tools, working with teams, assessing customer-supplier relationships, and more.
Course objective
- Have increased expertise in the practices and principles of quality.
- Understand the concepts of total quality management and process improvement.
- Be able to define seven commonly used quality tools and understand how they are used in problem solving for quality control or improved quality.
- Be prepared to sit for ASQ’s Certified Quality Improvement Associate certification exam.
Course audience
- Practitioners in quality and audits
- Senior members and managers of organisations who need to understand the significance of training employees on quality management
- Quality team members
- Professionals aspiring to undertake a quality-related certification
- Construction project owners
- Design consultants
- Construction contractors
- Architects
- Non-engineering construction professionals
Course Outline | DAY 1
Quality Benefits
- Quality and profitability
- Benefits to employees, organizations, customers, and society
The Evolution Of Quality
- Quality defined
- Quality standards
Course Outline | DAY 2
Total Quality Management – TQM
- Total quality management is defined
- Key components
- Philosophies
- Approaches
- Teams in TQM
Process Management
- Process management defined
- Principles of process management
Course Outline | DAY 3
Quality Tools
- Seven basic tools for quality control
- Benchmarking
- Design of experiments
- Failure mode and effects analysis (FMEA)
Quality Deployment
- Quality culture
- Quality strategy
- Quality plan
- Quality function
Course Outline | DAY 4
CQIA Concepts, Basics Quality Concepts
- Terms, concepts, and principles
- Benefits of quality
- Quality philosophies
Team Basics
- Team organization
- Roles and responsibilities
- Team formation and group dynamics
Course Outline | DAY 5
CQIA Techniques: Continuous Improvement Techniques
- Continuous improvement
- Process improvement
- Quality improvement tools
Customer-Supplier Relations
- Internal And External Customers And Suppliers
- Customer Satisfaction
- Supplier Management
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
🔗 Quick Links
Sister Companies to Boost Consulting and Training
most trending
And Recommended Training Courses
We believe in progress for everyone.
We helped more than 10,000 clients over 20 countries on 4 continents in boosting their knowledge, skills, and careers.
Boost Training And Consulting All Copyrights Reserved 2026