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course | Quality Assurance and Quality Control (using ISO 9001:2015 as a Framework)

Corporate training in quality assurance and quality control to enhance quality management systems, process improvement, product quality, and compliance with international standards.

QMO-379 | Quality Assurance and Quality Control (using ISO 9001:2015 as a Framework)

Course Sector : Quality Management & Operational Excellence

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days26/10/202630/10/2026London$4,950 Book now
5 Days10/01/202714/01/2027Riyadh$4,250 Book now
5 Days23/05/202727/05/2027Manama$4,250 Book now
5 Days09/08/202713/08/2027Dubai$4,250 Book now

Course Introduction

Maintaining consistent product and service quality is a critical priority for organisations operating in competitive and highly regulated industries. The Quality Assurance & Quality Control Training Course provides professionals with the knowledge and practical tools required to establish and maintain effective quality management systems, ensuring operational reliability and continuous improvement.

 

This corporate training program focuses on the principles of quality assurance (QA) and quality control (QC), helping organisations strengthen internal processes, reduce defects, and ensure compliance with international quality standards. Participants will explore key topics such as quality planning, inspection procedures, process monitoring, quality audits, and corrective and preventive actions (CAPA).

 

The course also highlights the role of quality management in improving operational efficiency, customer satisfaction, and product reliability. By implementing structured QA/QC practices, organisations can enhance their ability to detect issues early, maintain consistent production standards, and meet regulatory and industry requirements.

 

Through practical case studies and proven quality management frameworks, this training enables professionals to develop effective quality control procedures, performance monitoring systems, and continuous improvement strategies, helping organisations achieve higher levels of operational excellence, risk reduction, and long-term business sustainability.


Course objective

  • Be familiar with the requirements of the new ISO 9001:2015
  • Understand methods for improving the interaction in business processes
  • Analyse quality controls for adequacy and suitability
  • Review techniques for process analysis, monitoring, and measurement
  • Practice auditing techniques
  • Consider differing approaches to the improvement of the organization 

Course audience

  • Practitioners in quality and audits
  • Senior members and managers of organisations who need to understand the significance of training employees on quality management
  • Quality team members
  • Professionals aspiring to undertake a quality-related certification
  • Construction project owners 
  • Design consultants
  • Construction contractors
  • Architects
  • Non-engineering construction professionals

Course Outline | DAY 1

Training Course Curriculum
 

  • A Process Approach to Managing Quality
  • An introduction to quality management systems
  • The new ISO high-level structure for management systems standards and links with the framework for the new ISO 9001:2015
  • The process approach
  • The organisation is a set of interrelated processes
  • Risk and opportunities in your quality management system 

Course Outline | DAY 2

Designing and Implementing ISO 9001:2015
 

  • The PDCA approach
  • Risk-based thinking
  • The organisation and context
  • Needs and expectations of interested parties
  • The significance of effective leadership in a quality management system
  • The role and responsibilities of leaders in the new ISO 9001:2015 

Course Outline | DAY 3

Planning and Operating ISO 9001:2015
 

  • Establishing policies
  • Planning for a quality management system
  • Addressing risk and opportunity within a quality management system
  • Supporting your system – resources and competence
  • Operations, planning, and control 

Course Outline | DAY 4

Performance Monitoring, Quality Assurance, and Analysis
 

  • Measurement and monitoring of processes
  • Measurement and monitoring of products
  • Measurement and monitoring of the satisfaction of interested parties
  • Analysis and reporting of data
  • Continual improvement of the system
  • Continual improvement of the organisation 

Course Outline | DAY 5

Internal Audit as a Management Tool
 

  • Management and planning of an internal audit
  • Auditing in practice
  • Opening meetings
  • Collecting data
  • Feedback on the audit
  • Audit reporting 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Quality assurance focuses on preventing defects by improving processes, while quality control focuses on detecting defects through inspection and testing.
They ensure consistent product quality, regulatory compliance, operational efficiency, and customer satisfaction.
Industries such as manufacturing, oil and gas, construction, pharmaceuticals, engineering, and food production widely apply QA/QC practices.
Participants learn quality inspection techniques, process monitoring, quality auditing, root cause analysis, and continuous improvement methods.
Quality managers, engineers, supervisors, inspectors, and professionals responsible for maintaining product and process quality standards.
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