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course | Quality Control and Assurance Techniques

Looking to excel in quality control assurance techniques? Quality Control and Assurance Techniques in Dubai offers applied tools, case studies, and

QMO-569 | Quality Control and Assurance Techniques

Course Sector : Quality Management & Operational Excellence

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days19/10/202623/10/2026Abu Dhabi$4,250 Book now
5 Days01/02/202705/02/2027Online$2,150 Book now
5 Days12/07/202716/07/2027Dubai$4,250 Book now
5 Days23/08/202727/08/2027Amsterdam$4,950 Book now

Course Introduction

Quality is an important factor when it comes to any product or service. Therefore, all manufacturers and service providers constantly look to enhance their product or service quality. In order to maintain or enhance the quality of the offerings, Quality Control and Quality Assurance are the two techniques used. These two practices make sure that the end product or the service meets the quality requirements and standards defined for the product or the service.



This training course is very relevant in today’s competitive world, with the high market competition, quality has become the market differentiator for almost all products and services. Quality control is essential to building a successful business that delivers products that meet or exceed customers’ expectations. It also forms the basis of an efficient business that minimizes waste and operates at high levels of productivity.


Course objective

  • Get a better understanding of the importance of Quality Control and Quality Assurance.
  • Learn about different Quality control and quality assurance techniques
  • Identify the best quality control and quality assurance techniques that can be used for the quality improvement of products and production processes.
  • Effectively set controls for monitoring and ensuring compliance with those Quality standards (forms, processes, statistical tools, and measures…etc.)
  • Learn corrective and preventive measures to avoid quality defects.
  • Recognize and apply some of the best practice concepts and principles of Quality Control.

Course audience

  • Practitioners in quality and audits
  • Senior members and managers of organisations who need to understand the significance of training employees on quality management
  • Quality team members
  • Professionals aspiring to undertake a quality-related certification
  • Construction project owners 
  • Design consultants
  • Construction contractors
  • Architects
  • Non-engineering construction professionals

Course Outline | DAY 1

Introduction
 

  • What is Quality?
  • Common meanings and definitions of Quality
  • Importance and Need for Quality
  • Benefits of implementing a quality model
  • ISO9001 and Quality management systems
  • Cost of poor quality
     

Quality Control

 

  • Introduction to Quality Control.
  • Definition and importance of Quality Control.
  • What is Quality Assurance, and its importance
  • Difference between Quality control and quality assurance
  • Benefits of Quality control and Quality assurance

Course Outline | DAY 2

Quality Control and Quality Assurance

 

  • Introduction to Quality Assurance and Control Principles
  • The Concept of Total Quality Management
  • The Core Principles in Achieving Total Quality Management
  • Identifying Opportunities for Organizational Continuous Improvement

 

Monitoring Quality on Products

 

  • Controls for monitoring and ensuring compliance with quality standards
  • Quality forms,
  • Processes
  • Statistical tools and measures
  • Monitoring the quality of used tools and production raw materials.
  • Designing refinement plans for quality defects and faults
  • Corrective and Preventive measures to avoid quality defects. 

Course Outline | DAY 3

Techniques and Best Practices for Quality Control
 

  • Process mapping and process management
  • Management elements and planning tools
  • Process auditing “Turtle Diagram”
  • Failure Mode and Effects Analysis (FMEA)
  • Deming’s fourteen points
  • Juran’s quality trilogy
  • Crosby’s zero-defect mindset
  • House of Quality and Quality Function Deployment (QFD)

Course Outline | DAY 4

Techniques and Best Practices for Quality Control

 

  • Six Sigma methodology
  • Lean principles, Kaizen, and 5S
  • Ishikawa’s seven basic tools of quality
  • Cause and Effect Diagrams
  • Flowcharts and Check Sheets
  • Pareto Diagrams
  • Histograms
  • Control Charts and Benchmarking
  • Design of Experiments
  • Statistical Sampling

Course Outline | DAY 5

Tools & Techniques for Quality Assurance

 

  • Affinity Diagrams & Process Decision Program Charts (PDPC).
  • Interrelationship Diagrams Tree Diagrams
  • Prioritization Matrices & Activity Network Diagrams
  • Matrix Diagrams
  • Quality Audit
  • Process Analysis
  • Review of learning and action planning
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Quality Assurance (QA) techniques are proactive methods used to prevent defects and ensure that products or services consistently meet quality standards. Common QA techniques include:Quality planningProcess standardizationInternal auditsTraining and competency developmentProcess documentationRoot cause analysisRisk assessmentContinuous improvement (Kaizen)Corrective and preventive actions (CAPA)
The Seven Basic Quality Control (QC) Tools are:Cause-and-Effect Diagram (Fishbone/Ishikawa Diagram)Check SheetControl ChartHistogramPareto ChartScatter DiagramFlowchart (Some organizations use Stratification instead of Flowcharts in the traditional list.)These tools help identify, analyze, and solve quality problems.
Quality Control activities are commonly categorized into:Incoming Quality Control (IQC) – Inspection of raw materials and components.In-Process Quality Control (IPQC) – Monitoring quality during production.Final Quality Control (FQC) – Inspection of finished products before delivery.Outgoing Quality Control (OQC) – Final verification before shipment to customers
Quality Control (QC) techniques are methods used to detect defects and verify that products or services meet established quality standards. Common QC techniques include:Inspection and testingStatistical Process Control (SPC)Control chartsSampling inspectionPareto analysisRoot cause analysisProcess capability analysisCheck sheetsHistogramsCorrective action analysisThese techniques help organizations monitor performance, reduce defects, improve consistency, and ensure customer satisfaction.
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