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course | Customer Excellence Accelerator

Advance your career with Customer Excellence Accelerator. Hands‑on learning in UAE covering customer excellence accelerator and more. Enroll today.

SMCS-159 | Customer Excellence Accelerator

Course Sector : Sales, Marketing and Customer Service

Course dates

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Duration	Date from	Date to	Course Venue	Course fees	Book a course
3 Days	28/09/2026	30/09/2026	Texas	$4,950	Book now
3 Days	30/11/2026	02/12/2026	Abu Dhabi	$3,250	Book now
3 Days	15/03/2027	17/03/2027	Dubai	$3,250	Book now
3 Days	18/04/2027	20/04/2027	Al Khobar	$3,250	Book now

Course Introduction

Course objective

Course audience

Course Certificates

BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Customer service focuses on helping customers and resolving their needs, while customer excellence focuses on continuously improving the entire customer experience and exceeding expectations.

Customer Excellence Accelerator is a professional program designed to improve customer service skills, customer experience, service quality, and customer-focused performance.

Its purpose is to help organizations and employees improve customer satisfaction, strengthen service delivery, and build long-term customer relationships.

The program can develop skills such as communication, active listening, empathy, problem-solving, customer engagement, complaint handling, and service recovery.

It is suitable for customer service representatives, sales professionals, customer experience teams, supervisors, team leaders, and managers who deal directly with customers.

It helps employees understand customer needs, improve interactions, handle difficult situations effectively, and provide consistent and personalized service.

Key benefits include higher customer satisfaction, better service quality, stronger customer loyalty, improved employee performance, and more effective complaint resolution.

Customer excellence helps businesses differentiate themselves, retain customers, strengthen their reputation, and create sustainable customer relationships.

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Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.

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